Terms of service

OVERVIEW

This website is operated by Sukham India and is available at sukhamindia.com. Throughout the website, the terms “we,” “us,” “our,” and “Sukham India” refer to Sukham India.

By accessing, browsing, or purchasing products through our website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on the website.

Please read these Terms of Service carefully before using our website. If you do not agree with any part of these Terms, please do not use the website or purchase products through it.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws.

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not:

  • Use the website for any unlawful or unauthorized purpose.
  • Attempt to gain unauthorized access to the website, server, or related systems.
  • Upload or transmit viruses, malware, or other harmful code.
  • Misuse the website, its content, or its services.
  • Violate any applicable law, regulation, or third-party rights.

We reserve the right to suspend or terminate access to the website if we reasonably believe that these Terms have been violated.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel transactions, or restrict access to our website where permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the website or its services without our prior written permission.

The headings used in these Terms are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date. However, the website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information.

Product descriptions, images, specifications, prices, availability, and other information may be changed or updated at any time without prior notice.

We reserve the right to correct errors and update information whenever necessary.

SECTION 4 – PRODUCTS, PRICES AND AVAILABILITY

We make reasonable efforts to display our products, images, descriptions, prices, and other details accurately.

However, actual product colors may vary depending on your device or screen settings.

All product prices and availability are subject to change without prior notice.

We reserve the right to:

  • Modify or discontinue any product.
  • Limit quantities purchased by a customer.
  • Refuse or cancel an order where necessary.
  • Correct pricing or product-description errors.
  • Cancel orders affected by incorrect information or technical errors.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

SECTION 5 – ORDERS AND ACCOUNT INFORMATION

When placing an order, you agree to provide accurate, complete, and current information, including your name, billing details, shipping address, email address, and telephone number.

You are responsible for ensuring that the information provided during checkout is correct.

We may contact you using the details provided by you regarding your order, delivery, payment, cancellation, return, refund, or other service-related matters.

We reserve the right to refuse or cancel orders that appear fraudulent, unauthorized, misleading, or in violation of applicable laws or these Terms.

SECTION 6 – PAYMENT

Payments made through our website may be processed using third-party payment gateways.

You agree to provide valid and accurate payment information and confirm that you are authorized to use the payment method provided.

We do not knowingly permit the use of payment methods belonging to another person without proper authorization.

Payment processing may be subject to the terms and privacy policies of the relevant payment service provider.

If a payment is declined, reversed, disputed, or identified as potentially fraudulent, we may cancel or hold the related order as permitted by law.

SECTION 7 – SHIPPING AND DELIVERY

Orders will be processed and delivered according to the shipping information and policies available on our website.

Estimated delivery times are provided for general guidance and may vary due to factors such as:

  • Delivery location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Unforeseen logistical circumstances

Sukham India will make reasonable efforts to process and dispatch orders within the applicable timeframe but cannot guarantee delivery dates where delays are outside our reasonable control.

Please refer to our Shipping Policy for additional information.

SECTION 8 – RETURNS, REFUNDS AND CANCELLATIONS

Returns, refunds, replacements, and order cancellations are subject to our applicable Return & Refund Policy.

Customers should review the relevant policy before placing an order.

Where a return or refund is approved, the applicable process, eligibility requirements, timelines, and refund method will be determined according to our Return & Refund Policy and applicable law.

We reserve the right to reject returns or refund requests that do not meet the applicable requirements.

SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, applications, payment gateways, shipping providers, or other services.

These third-party services are not necessarily controlled or operated by Sukham India.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and conditions and privacy policies.

SECTION 10 – USER CONTENT AND FEEDBACK

If you submit reviews, comments, suggestions, feedback, photographs, or other content to us, you agree that the content:

  • Is accurate to the best of your knowledge.
  • Does not violate the rights of any third party.
  • Does not contain unlawful, defamatory, abusive, obscene, or harmful material.
  • Does not contain viruses or malicious code.
  • Does not impersonate another person or misrepresent its source.

By submitting content to us, you grant Sukham India permission, where legally permitted, to use, reproduce, publish, modify, or display such content for business, promotional, or website-related purposes.

We reserve the right to remove content that we believe violates these Terms or applicable law.

SECTION 11 – INTELLECTUAL PROPERTY

All content available on sukhamindia.com, including but not limited to:

  • Logos
  • Brand names
  • Text
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Icons
  • Videos
  • Software
  • Other website materials

is owned by or licensed to Sukham India and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

SECTION 12 – PERSONAL INFORMATION

Your submission and use of personal information through our website are governed by our Privacy Policy.

By using the website, you acknowledge that you have reviewed the Privacy Policy and understand how your information may be collected, used, stored, and processed.

SECTION 13 – PROHIBITED USES

You are prohibited from using the website or its content:

  • For any unlawful purpose.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To submit false or misleading information.
  • To interfere with website security or functionality.
  • To distribute viruses, malware, or harmful code.
  • To collect personal information of other users without authorization.
  • To conduct fraudulent activities.
  • To scrape, crawl, copy, or reproduce website content without permission.
  • To attempt unauthorized access to our systems.
  • To interfere with the normal operation of the website.

We reserve the right to restrict or terminate access to users who violate these provisions.

SECTION 14 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to keep our website available and functioning; however, we do not guarantee that the website or its services will always be:

  • Available without interruption.
  • Free from errors.
  • Completely secure.
  • Free from viruses or other harmful components.
  • Accurate, complete, or current at all times.

Your use of the website is at your own risk to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Sukham India, its owners, employees, representatives, service providers, suppliers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or services.

This may include loss of data, revenue, profits, business opportunities, or other similar losses.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Sukham India, its owners, employees, representatives, affiliates, contractors, service providers, and suppliers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your violation of third-party rights.
  • Any information or content submitted by you that violates these Terms or applicable law.

SECTION 17 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue to remain valid and enforceable.

SECTION 18 – TERMINATION

These Terms remain effective until terminated by you or by Sukham India.

You may stop using our website at any time.

We may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms, applicable law, or any other applicable policy.

Any provisions that by their nature should survive termination will continue to apply after termination.

SECTION 19 – GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Surat, Gujarat, India, subject to applicable law.

SECTION 20 – CHANGES TO THESE TERMS

We may update, modify, or replace these Terms of Service from time to time.

Any updated version will be published on this page with the revised effective date.

You are responsible for reviewing the Terms periodically.

Your continued use of sukhamindia.com after changes are published constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 21 – CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms of Service, you can contact us using the information below:

Website: sukhamindia.com

Email:
order@sukhamindia.com
info@sukhamindia.com

Phone:
9099228467

Address:
B1/07, Surat Textile Bourse,
Nr. Laxmi Narayan Temple, Udhana Main Road,
Surat-394210, Gujarat, India

Sukham India

By using our website, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.